Accessibility

Accessibility Statement

We're committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Our Commitment

Dialyx is dedicated to making our AI cold call coaching platform accessible to all users, including those with disabilities.

Our platform adheres to WCAG 2.1 Level AA standards and is regularly audited by third-party accessibility experts.

Accessibility Features

Keyboard Navigation

Full keyboard support with logical tab order and visible focus indicators. Use Tab, Enter, Space, and Arrow keys to navigate.

Screen Reader Compatible

Tested with NVDA, JAWS, and VoiceOver. All interactive elements have proper ARIA labels and semantic HTML.

High Contrast Mode

WCAG AAA compliant color contrast ratios (7:1 minimum) for all text and interactive elements.

Adjustable Text Size

Text scales up to 200% without loss of functionality. Supports browser zoom and custom font sizes.

Audio Descriptions

Voice practice sessions include audio cues and spoken feedback for users with visual impairments.

Reduced Motion

Respects prefers-reduced-motion settings and provides option to disable animations.

Standards Compliance
Our platform meets the following accessibility standards

WCAG 2.1 Level AA

Compliant

Meets all Web Content Accessibility Guidelines 2.1 Level AA criteria

Section 508

Compliant

Complies with Section 508 of the Rehabilitation Act

ADA

Compliant

Follows Americans with Disabilities Act digital accessibility requirements

EN 301 549

Compliant

Meets European accessibility standard for ICT products and services

Keyboard Shortcuts
Use these keyboard shortcuts to navigate the platform efficiently
Open command paletteCtrl + K
Open keyboard shortcuts menuCtrl + /
Close dialogs and menusEsc
Navigate forwardTab
Navigate backwardShift + Tab
Activate focused elementEnter
Toggle checkboxes and buttonsSpace
Navigate within menus and listsArrow Keys
Testing & Continuous Improvement

Testing Methods

  • Regular automated accessibility audits using axe DevTools and Lighthouse
  • Manual testing with screen readers (NVDA, JAWS, VoiceOver)
  • Keyboard-only navigation testing
  • User testing with individuals who have disabilities
  • Third-party accessibility audits conducted annually

Feedback & Support

We welcome feedback on the accessibility of our platform. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@dialyx.com

Response Time: We aim to respond within 2 business days

Known Issues

We are aware of the following accessibility issues and are actively working on solutions:

  • •Some charts in the analytics dashboard may be difficult to interpret with screen readers. We're implementing table-based alternatives.
  • •Voice practice sessions require audio output. We're developing text-based transcript alternatives.

Last updated: January 8, 2026 | Next review: April 8, 2026