Terms of Service

1. Acceptance of Terms

By accessing and using Dialyx ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

We reserve the right to update and change the Terms of Service by posting updates and changes to our website.

2. Description of Service

Dialyx is a Software as a Service (SaaS) platform that provides AI-powered cold call practice and coaching. The Service includes:

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

3. User Accounts and Registration

To access certain features of the Service, you must register for an account. When you register, you agree to:

You are responsible for safeguarding the password that you use to access the Service.

4. Subscription and Billing

Free Trial: We offer a 2-day free trial for new users. No credit card is required to start your trial.

Paid Subscriptions: After your free trial, you may choose from our available subscription plans (Basic, Pro, or Enterprise).

Automatic Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

Cancellation: You may cancel your subscription at any time. No refunds are provided for partial periods.

Price Changes: We reserve the right to change our subscription fees at any time with advance notice.

5. Acceptable Use Policy

You agree not to use the Service to:

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by AI Cold Call Coach and are protected by international intellectual property laws.

Your Content: You retain all rights to any content you submit. By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use it for providing and improving the Service.

Feedback: Any feedback you provide about the Service may be used by us without any obligation to you.

7. Data Privacy and Security

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy.

We implement industry-standard security measures to protect your data, including:

However, no method of transmission over the Internet is 100% secure.

8. Third-Party Services and Integrations

The Service may integrate with third-party services such as CRM platforms.

We are not responsible for the content, accuracy, or practices of any third-party services.

9. Disclaimers and Limitations of Liability

AS IS Basis: The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

No Guarantee: We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

Limitation of Liability: In no event shall Dialyx be liable for any indirect, incidental, special, consequential, or punitive damages.

Maximum Liability: Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dialyx from and against any claims arising out of your violation of these Terms or your use of the Service.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason.

Upon termination, your right to use the Service will immediately cease.

If you wish to terminate your account, you may do so by canceling your subscription.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States.

Any dispute shall first be resolved through good faith negotiations, then binding arbitration.

You agree to waive any right to a jury trial or class action.

13. Changes to Terms

We reserve the right to modify these Terms at any time with at least 30 days notice for material changes.

Continued use after changes constitutes acceptance of the revised terms.