Frequently Asked Questions
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Find answers to common questions about Dialyx
Sign up for an account and select a subscription plan to begin practicing with AI-powered conversation simulations.
No special equipment needed! Just a computer or mobile device with a microphone and internet connection. We recommend using headphones for the best experience.
Results vary by individual. Consistent practice helps develop cold calling skills over time. The more you practice, the more comfortable you may become with sales conversations.
Higher-tier plans include options for customizing practice scenarios. Contact us to learn more about custom scenario features.
Our AI uses advanced natural language processing to understand your words and respond like a real prospect would. It adapts to your approach, raises realistic objections, and provides authentic conversation flows.
Filler word analysis tracks words like "um", "uh", "like", and "you know" in your speech. It provides real-time feedback on your usage and helps you eliminate these unprofessional speech patterns.
Conversation rewind lets you go back to any point in a call and try a different approach. Perfect for testing multiple strategies and learning what works best in different situations.
Currently, practice sessions are available in English. Additional language support may be added in the future.
AI reasoning insights show you why the AI responded the way it did. This helps you understand prospect psychology and improve your approach based on proven sales principles.
Our AI analyzes conversation factors including tone, pace, and response patterns to provide feedback on your practice sessions.
Yes! You can share product images, presentations, or any visual materials during practice. The AI understands visual context and responds accordingly.
We offer various practice scenarios for different sales situations. Higher-tier plans include options for custom scenarios tailored to your needs.
Team managers can view all team members' performance, assign practice scenarios, track progress, and provide coaching feedback all from one central dashboard.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for enterprise customers. All payments are processed securely through Stripe.
Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades take effect at the end of your current billing cycle. We prorate all changes.
Contact us to discuss trial options and see if Dialyx is the right fit for your needs.
You can cancel anytime. Your access continues until the end of your billing period. All your data is retained for 90 days in case you decide to return.
Yes! Annual billing saves you 20% compared to monthly billing. That's over 2 months free when you pay annually.
We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using Chrome or Safari.
We use encryption to protect your data and follow security best practices for data storage and transmission.
CRM integration capabilities are planned for future development. Contact us to discuss your specific integration needs.
We work to maintain reliable service availability. Enterprise customers can discuss SLA options for their specific needs.
Your voice data is used only to provide AI coaching and analytics. We never share or sell your data. You can delete your data at any time from your account settings.
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